Shipping policy

Shipping Policy

Last updated: 8 April 2026

Thank you for shopping with Faith & Glow Co.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Times

Estimated shipping times may vary depending on your location.

Typical delivery estimates:

• United States: 7–18 business days
• Canada: 8–18 business days
• Europe: 7–18 business days
• Australia: 8–21 business days
• Other international locations: 10–21 business days

Please note these are estimates only and delays may occur due to customs, postal services, or high demand.

Shipping Costs

Shipping costs will be displayed at checkout unless free shipping promotions apply.

Tracking

Once your order ships, you will receive a tracking number via email when available.

Delays

We are not responsible for delays caused by:

• customs processing
• courier delays
• weather events
• incorrect shipping information provided by the customer

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

We cannot guarantee address changes once an order has been processed.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

Customers should contact the carrier directly if this occurs.

Customs and Duties

International customers may be responsible for customs duties or taxes depending on their country’s regulations.

These charges are not controlled by Faith & Glow Co and are the responsibility of the customer.